**"You Never Feel She's Just Booking You In For Her Own Ends"**

*Lynn G, Newark — client since 2004 (in person and online)

Fitness instructor | Treatment: sports massage, myofascial release, Yoga Tune Up, Roll Model Therapy Balls, breathwork*

TESTIMONIAL

"I first went to Susannah for a sports massage around 22years ago. As a fitness instructor, I had a variety of muscle and joint problems — ranging from niggly to serious — caused by teaching exercise, general overuse, or sometimes misuse!

She is extremely professional and knowledgeable, having invested in her own development over the years and progressively gaining additional qualifications and areas of expertise. Having started with body massage work, she moved into Yoga Tune Up and teaching, and is now qualified in myofascial release, working with therapy balls and offering workshops for people to explore self-care and long-term injury avoidance.

Susannah has a wonderful knack of finding resources, approaches and other people to help you help yourself reduce the risk of recurring problems. Her overall aim is prevention and guidance. I've always admired her willingness to refer to others if appropriate — you never feel she is just booking you in for another appointment for her own ends!

She always takes time to fully understand and investigate the symptoms and issues before treating and/or recommending action. Her ability to pinpoint and focus in on the problem, and draw from her wealth of knowledge to treat it appropriately — be that massage, muscle release, exercise or breathwork — is commendable and always effective. Though be warned: never superficial, always getting to the root of the problem, even if that does mean some discomfort!

Finally, Susannah is truly a warm, caring and considerate professional. She has a lively, bubbly personality, tons of energy and a real passion for what she does. You know you are in safe hands, and you know she will do her utmost to help you resolve or manage your pain and discomfort.

I would have no hesitation in recommending Susannah to you for treatment."

*— Lynn G, September 2018*

TEACHER'S NOTE

Lynn was a fitness instructor who has been coming to me since around 2004 — which means she's seen my practice evolve through almost every stage. That long-term view makes her perspective particularly meaningful, because she's not describing a single treatment but a sustained therapeutic relationship across two decades.

What Lynn touches on here is something I feel strongly about: the difference between managing symptoms and actually getting to the root of a problem. For someone like Lynn, who puts her body through a lot professionally, that distinction matters enormously. Surface-level work might provide short-term relief, but it won't change the patterns that keep creating the problem in the first place.

Over the years I introduced Lynn to Yoga Tune Up and the Roll Model Therapy Balls Method — which she first explored in workshops around 2015 — giving her practical self-care tools she could use independently between sessions. This sits at the heart of how I work: I want clients to leave with more understanding of their own body, not just less pain in the short term.

Since this testimonial was written my practice has evolved further, with a much stronger focus on the nervous system and increrasing capacity in a dysregulated world helping my clinets deal with their Hig stress states to help them down regulate and increasing capacity for Breathwork and diaphragm release — which Lynn also mentions — are now central to almost everything I do, whether that's in person in Newark or working online. Chronic tension in the breathing musculature is one of the most overlooked contributors to persistent muscle and joint problems, particularly in active people who are used to pushing through discomfort. Addressing that layer, alongside the structural work, is often what makes results stick.

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**"My Hip and Lower Back Pain Eased Significantly — and I Was Moving Much More Freely"**

*Andrew Palin 60s, Newark — long-term client*

*Golfer | Treatment: virtual Roll Model Therapy Balls session via Zoom, 2020*

. TESTIMONIAL

"Over the past couple of years I have had numerous massage treatments with Susannah to address persistent lower back issues. As a keen golfer I want to try to manage my condition as best as possible. However, during the pandemic, social distancing made hands-on treatment impossible.

As a regular at Susannah's Body Mind Unwind yoga classes, she recommended a virtual treatment session using the Roll Model Therapy Balls that are used in her yoga classes.

I can honestly say that after the session my hip and lower back pain eased significantly and I was moving much more freely. Susannah and I connected through Zoom and she demonstrated where and how to use the therapy balls, and the techniques to get the best results.

For anyone who is suffering and feels they need treatment during a period when hands-on isn't possible, I would highly recommend contacting Susannah. It has made a big difference to me."

*— Andrew P, Newark, 2020*

## 4. TEACHER'S NOTE

Andrew has been coming to me for years and continues to attend weekly classes and hands-on treatment sessions — so this virtual session during lockdown was a bridge, not a replacement, in an ongoing therapeutic relationship. That context matters: Andrew already had body awareness and familiarity with the therapy balls from his yoga classes, which meant we could use the Zoom session really effectively.

What Andrew's experience illustrates is something I've seen consistently — that guided self-treatment with the Roll Model Therapy Balls can produce genuine, meaningful results even without hands-on contact. The balls allow a level of specificity and sustained pressure that you simply can't replicate with a foam roller, and when applied to the hip flexors, gluteal muscles and the soft tissue around the lower back, they can create significant release in the structures that contribute to persistent lower back pain.

For golfers specifically, the lower back, hips and thoracic rotation are perennial problem areas. The rotational demands of the golf swing — repeated hundreds of times in a round and in practice — place cumulative load on tissue that needs regular maintenance to stay mobile and pain-free. Andrew's commitment to managing his condition proactively, both through regular treatment and weekly classes, is exactly the kind of approach that keeps people playing the sports they love for longer.

The virtual format has remained part of my practice beyond lockdown. For clients who can't always get to Newark, or who want to build an independent self-care routine they can use at home, online sessions are a genuinely effective option.

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